Airtel Nigeria launches 1,000 new 5G sites, unveils Open Network
Airtel Nigeria adds 1,000 new 5G sites in 2026 and launches Open Network to enhance transparency and customer experience.
Airtel Nigeria has added over 1,000 new 5G sites in 2026 and launched the Open Network feature for subscribers.
Expansion of 5G infrastructure
Airtel Nigeria has expanded its network infrastructure by adding more than 1,000 fifth-generation (5G) sites in 2026, bringing its total to over 17,000 sites nationwide. This expansion is part of Airtel's investment strategy to enhance connectivity across Nigeria, according to Dinesh Balsingh, CEO of Airtel Nigeria.
Launch of Open Network feature
The Open Network feature, introduced on the My Airtel Africa app, allows subscribers to view network infrastructure around their locations and report connectivity issues directly to Airtel. This initiative aims to improve transparency and customer experience by providing visual information on 4G and 5G sites and enabling customers to submit feedback on network performance.
Balsingh stated that this feature would strengthen customer confidence by making network information more accessible and providing a direct communication channel for subscribers to express their experiences.
Industry response
The launch event in Lagos included attendance from the Nigerian Communications Commission's Executive Vice Chairman, Dr. Aminu Maida, who praised the initiative. He noted that it aligns with the NCC's efforts to enhance transparency and consumer confidence in the telecom industry.
Sources
- dailytrust.com: Airtel adds 1,000 5G sites, launches open network
- techcabal.com: Airtel Nigeria puts its network map in subscribers’ hands
Prepared with AI from the sources below and our own data, reviewed by the editors before publishing.
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