Boutique Manager

Job Summary

• We are seeking experienced and result-oriented Boutique Managers to take on crucial roles in the group.
• The successful Boutique Managers will be responsible for boutique sales, profitability, and managerial duties, which include staff development and management, client development and management, boutique operations management, and more!

Responsibilities

• Plan, achieve, and deliver boutique sales and profit targets.
• Develop strategies and initiatives to drive traffic to the store, grow the customer base, and achieve sales and profit targets.
• Oversee daily operations of the boutique - including opening and closing procedures, inventory, and accounting functions, and good ambience.
• Training boutique staff on customer service and selling techniques that guarantee a superior customer experience and achieve sales targets.
• Preparing various analyses on the sales and profit figures and forecasts, market environment, and competitors’ information to aid management reviews and decisions.
• Monitoring the effective implementation of the retail operations manual, as well as enforcing compliance with the company policies and guidelines.
• Monitoring sales team performance and coaching the team to identify sales opportunities, manage customer and operational issues proactively.
• Motivate and actively drive retail teams to build team spirit and a positive working environment.
• Train and discipline the staff to reflect brand image, business strategy, and meet sales goals.
• CRM / Clientele Development and Management for effective follow-up.

Requirements

The successful candidate must have or be:

• M.Sc., BSc/ HND in Social Sciences or related fields is a plus.
• Live within Lekki, Victoria Island, Ikoyi, Central Lagos etc.
• 5+ years of relevant working experience with at least 3 years at the managerial level in a high-end retail company.
• Client-focused and result-oriented.
• Understands how to deal with the needs of high-end retail stakeholders.
• Able to work independently and prioritize tasks effectively.
• Strategic thinker, well-organized, and with the capability to drive and deliver superlative results.
• Analytical, understands balance sheet and profitability management.
• Strong leadership and management skills.
• Self-motivated, proactive, and passionate about working in the retail industry.
• Excellent command of both spoken and written English with strong communication and interpersonal skills, and delivery of good presentations.
• Team leadership and business management experience.
• Savvy, creative business mind, results-oriented, and passionate performer.
• Welcomes opportunities for highly-rewarding, stretched targets.